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| I am looking for a shoe that isn't on your website. What can I do? |
If you have come to our site for the first time and notice that we stock a particular brand you are interested in but do not have the shoe you are looking for then please contact us. If you use our contact us pages, you can send us a quick e-mail stating the brand and name of the shoe you are looking for: e.g. Van Dal Bali Ladies Sandal. Please try and provide us with as many details as you can – see below:
Your query will then be passed onto the appropriate person who will then contact you regarding your request. We will let you know if we are getting the shoe in stock in the near future, and we can set a stock reminder for you if we do believe we may be getting it back in stock. A stock reminder is a no obligation e-mail that will be sent to you as and when we receive the item you have enquired about back in stock. This is the same if you have come across a shoe that is no longer available or doesn't have your size. All we ask is that you fill in the following form to receive an answer as to whether we will be getting it back into stock and to set a stock reminder. Please include the product ID of the shoe listed on our site to ensure the correct shoe is allocated to your stock reminder:
Then include the shoe ID in the online contact form in the contact us section:
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